Daily Processing Challenges
We offer comprehensive solutions to many of the challenges you face every day. Here are some examples:
How can you help us respond to our growth demands?
At Solartis we:
- Provide immediate availability of skilled resources
- Are 100% Insurance-focused
- Leverage your existing technology and administrative assets
We have fluctuating business volumes; it’s hard to staff. How can you help?
Our BPO resources are available On-Demand:
- This eliminates your chronic backlog problems
- Allows us to process tasks as soon as they are received
- You only pay for the work we perform. Solartis pricing is transaction based, not employee based.
We have trouble retaining our administrative resources.
This is no longer a problem with Solartis as we:
- Provide On-Demand Staffing
- Eliminate your hiring, training, and staff turnover costs
- Allow you to reallocate your strong resources to higher value tasks
Quality is our top priority.
Quality is our number one focus
- Every process is 100% quality controlled
- We help you create consistency; we implement one agreed process for all your administrators.
- Each Business process is thoroughly documented and continuously updated and maintained.
We have aggressive turnaround time requirements.
At Solartis we process your tasks and measure our success on our ability to meet your turnaround time (TAT). Your business is processed:
- Real time
- Within 24 hours
We want our underwriting team to focus on customer service and underwriting not on data entry tasks.
We help you Achieve Excellence. With Solartis you can:
- Focus on improved underwriting and customer service not on clerical activities
- Recognize and respond to business and processing trends
- Start to address internal issues e.g., turnover, re-training, process improvements